Merchant

About Birchbox

Birchbox was founded in 2010 to redefine the way consumers discover and shop for beauty and grooming. The company quickly grew from an exciting idea to a business that has materially shaped the beauty industry: we’ve activated an enormous group of underserved, untapped consumers, awakening their relationship with beauty and grooming by making the experience relevant, easy and fun. Our innovation isn’t the simple concept of delivering a box of samples — it’s understanding that although not everyone is passionate about beauty and grooming, everyone still deserves to have a great experience finding, trying and buying it.   

Birchbox welcomes people from all backgrounds, ethnicities, cultures, and experiences. We celebrate how different perspectives benefit our employees, our products, and our community. We are focused on cultivating a diverse and inclusive work environment that encourages collaboration, creativity, and innovation. We are proud to be an equal opportunity employer. See here to find out how Birchbox is making a difference.

Position Overview

Our Merchant team is foundational to providing our customers a personalized way to discover and shop for new beauty products. Merchants grow partnerships with beauty brands and create a best in class assortment of products for our customers.

The Merchandising team is focused on adding inclusive brands and products to our assortment. We are looking for a candidate who has the passion for contributing to widening our assortment so that people from all backgrounds, body types, skin tones, ages, and self‑identity can see product offerings that fit their needs.

**We are looking for teammates who are willing to work out of our New York, NY office on a full time basis.  Due to COVID, our team is working remotely until at least Q1 2021, however, we do expect to return to the office on a full time basis.**

Merchandising Team Goals 

  • Subscription - Identify, pitch, close and curate a compelling, competitive sample assortment that optimizes for customer happiness and discovery that is unique for our customer, caj. Caj is our target customer who is not beauty obsessed and instead turns to Birchbox with a purpose to find products right for them

  • Shop - strategic merchandising for birchbox.com, through a tight curation of products our customers need to know about, including items we are sampling as well as new, exciting, and on-trend/relevant products from a diverse range of brands (indie to widely known)

  • Teamwork - work closely to strengthen Birchbox as a brand, with a focus on cross team collaboration and strategic efforts to create a long lasting product that is forever useful to customers

Responsibilities

  • Oversee a portfolio of brands, from initial pitch to launch at Birchbox, and ongoing account management

  • Negotiate terms of partnership and agreements for external partners

  • Build robust product knowledge (category level, brand level, product level)

  • Create and manage all copy related tasks as it relates to your brand portfolio

  • Have a strong grasp of the Birchbox value proposition and key metrics

  • Project manage brand campaigns with Marketing, Social and Editorial teams

  • Create insightful analytics packages to share campaign results with our brand partners

  • Consistently look for ways to improve processes and partnerships

Requirements

  • 5+ years of work experience

    • Experience in Merchandising, Buying, Sales, Planning or Business Development a plus

  • Exceptional communication and presentation skills

  • Ability to build strong relationships with both brands and internal team members

  • Ability to demonstrate flexibility and excitement in an ever changing environment

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Head of Business Tech, Americas Region