Associate, Account Executive
NY - 11 West 19th
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JOB SUMMARY
The Associate Account Executive is responsible for all Sales-related functions for our specialty sector and Von Maur account. This includes preparing analysis and managing the market appointments as well as monitoring shipping and selling of the product
JOB DESCRIPTION
RESPONSIBILITIES
Account Ownership - Specialty Business & Von Maur HB/FW
Market
Complete and review pre-market booking goals prior to market open
Lead market appointments
Process orders, updating bookings recap and present to Leadership (Actual vs Plan vs LY), highlighting risks and/or opportunities
Create Specialty Calendar and share with the NA WHSL team
Oversee Specialty Joor linesheet creation, order entry & timely transmission
Order Entry & Maintenance
Submit contracts for milestone meetings as well as production
Check orders in system
Send order confirmations
Order fulfillment management (past cancels, oversold etc.)
Sales
Primary contact for specialty communication via email/phone regarding reorders, opportunities, swaps, and any issues
Responsible for reporting topline & delivery selling for Von Maur footwear and handbags
Represent Von Maur sector in weekly sales meetings
Pull and analyze data for accounts in scope
Create business recommendations and solutions, with coaching
Planning
Create and review goals with guidance from the Sr. Sales Director
Update shipping forecast monthly, reporting on any risks and/or opportunities
EDUCATION & PRIOR EXPERIENCE NEEDED
Bachelor’s Degree or other requisite experience
Sales/Planning/Buying experience (at least one of these is required)
Prior experience working with a major/department store in addition to Specialty accounts
2-4 years relevant experience
Proficiency in Excel, and especially skilled at V-Look Up and Pivot Table functions
Strong understanding of retail math concepts
DESIRED ATTRIBUTES
Please note any skills/qualities you would want someone to have in this role in addition to our core skills:
Adaptable
Changes course easily – Knows when to be patient and when to push – Works well in the gray – Shows grace under pressure – Owns mistakes and learns from them – Balances multiple priorities
FOR PEOPLE MANAGERS: Change Leader – Change is the essence of life
Challenges the current point of view – Puts changes in context for the team – Executes changes that impact the business – Is proactive and positive – Listens to and keeps the team up to speed
FOR PEOPLE MANAGERS: Team Builder – It’s all about “We”
Sets team goals and roles – Develops, motivates and empowers – Delivers constructive and encouraging feedback – Holds people accountable for results – Recognizes high performance
Functional Expertise – Know Your Stuff
Has the skills necessary to perform the job – Keeps current on trends, skills, and practices – Puts learning into practice
Live the Values – Being “Buddy”
Keeps the “Buddy Values” alive: Honesty + Kindness, Passion + Humility, Integrity + Compassion, Excellence + Humor. – It’s not just what you do, but how you do it – Contributes to a positive and productive environment
Client & Brand Focus – Put yourself in Tory’s shoes
Passionate about the brand and the work – Creates a transformational client experience – Makes decisions in the best interest of the company and our customers – Focuses on internal and external customers
Collaborative – No “I” in Tory
Is self-aware and open-minded – Integrates the perspectives of others – Is direct but respectful – Communicates cross functionally – Knows when to get people involved and when to make a decision – Takes an inclusive approach
Entrepreneurial Spirit – Own it
Takes initiative, doesn’t wait for direction – Builds for the future – Takes personal ownership and accountability – Is resourceful in getting things done
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact talent@toryburch.com.